Privacy Policy

Personal Information

• Name and email address when you create an account
• Payment information (processed securely through third-party providers)
• Profile information you choose to provide
• Contact information when you reach out to us

Usage Information

• Homework questions and AI responses
• Usage patterns and frequency of service use
• Device information and browser type
• IP address and general location information

• Provide and improve our AI homework assistance service
• Process payments and manage your subscription
• Send important updates about your account and service
• Respond to your questions and support requests
• Analyze usage patterns to improve our platform
• Ensure the security and integrity of our service
• Comply with legal obligations and protect our rights

We do not sell your personal information. We may share information in the following limited circumstances:

• Service Providers: Third-party services that help us operate (payment processing, AI services, email delivery)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: Any other sharing with your explicit permission

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified providers

HomeworkHelper is designed to help students of all ages with their homework. We take special care to protect children's privacy:

• We require parental consent for users under 13 years old
• We do not knowingly collect personal information from children without parental consent
• Parents can review, modify, or delete their child's information by contacting us
• We encourage parents to monitor their children's online activities

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Account Deletion: Delete your account and associated data

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until you delete your account
• Chat history: Stored for your convenience; you can delete at any time
• Payment records: Retained for tax and legal compliance (typically 7 years)
• Usage analytics: Anonymized data may be retained indefinitely for service improvement

Your information may be transferred to and processed in countries other than Kenya. We ensure adequate protection through:

• Adequacy decisions or appropriate safeguards
• Standard contractual clauses with service providers
• Certification schemes and codes of conduct
• Compliance with applicable data protection laws

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice in our app

Your continued use of our service after any changes indicates your acceptance of the updated policy.